Terms of Service
Last Updated: September 2025
Agreement to Terms
These Terms of Service govern your use of Summitlaions's website and accommodation services. By accessing our website or using our services, you agree to be bound by these terms and conditions.
Summitlaions operates premium boarding house accommodations in Singapore and is subject to Singapore law and regulations. These terms constitute a legally binding agreement between you and Summitlaions.
If you disagree with any part of these terms, you may not access our website or use our services. We reserve the right to update these terms at any time, and continued use constitutes acceptance of any changes.
1. Definitions
"Service" refers to premium boarding house accommodation services provided by Summitlaions, including website access, booking systems, and related facilities.
"User" or "You" means any person accessing our website, making inquiries, or using our accommodation services.
"Resident" means individuals who have entered into accommodation agreements with Summitlaions.
"Content" includes all text, images, graphics, software, and materials available on our website or through our services.
"We," "Us," or "Our" refers to Summitlaions and its authorized representatives and staff.
2. Use of Services
Eligibility Requirements
- Users must be at least 18 years old to access our services
- Valid identification and contact information required for accommodation bookings
- Compliance with Singapore immigration and residency requirements
- Ability to fulfill payment obligations and service commitments
Account Responsibilities
- Provide accurate and complete information in all communications
- Maintain confidentiality of any access credentials or booking references
- Update personal information promptly when changes occur
- Notify us immediately of any unauthorized use or security breaches
Acceptable Use
Our services are provided for legitimate accommodation and hospitality purposes. You agree to use our services responsibly and in accordance with applicable laws.
3. Prohibited Uses
Users are prohibited from engaging in any of the following activities when using our website or services:
Legal Violations
- × Violating any applicable laws or regulations
- × Engaging in fraudulent activities or misrepresentation
- × Money laundering or other financial crimes
- × Immigration law violations or document fraud
Harmful Activities
- × Harassing or threatening other residents or staff
- × Damaging property or facilities
- × Disturbing other residents or neighbors
- × Unauthorized access to restricted areas or systems
Intellectual Property
- × Infringing on intellectual property rights
- × Unauthorized reproduction of website content
- × Using our trademark or branding without permission
- × Reverse engineering or copying proprietary systems
Technical Violations
- × Transmitting harmful code or malware
- × Attempting to gain unauthorized system access
- × Overloading or disrupting our services
- × Bypassing security measures or access controls
4. Accommodation Services
Booking and Payment
- Advance booking required for all accommodation types
- Payment terms vary by accommodation level and length of stay
- Security deposits may be required and are refundable subject to terms
- Cancellation policies apply and vary by booking type and timing
Resident Obligations
- Respect for other residents and community guidelines
- Proper care and maintenance of assigned accommodation
- Compliance with facility operating hours and access procedures
- Guest policy compliance and registration requirements
Service Levels
Service delivery standards vary by accommodation tier. While we strive to maintain consistent quality, service availability may be affected by maintenance schedules, staff availability, or external circumstances beyond our control.
5. Intellectual Property Rights
Our Content
All content on our website and within our services, including text, graphics, logos, images, software, and design elements, remains the property of Summitlaions or our licensors. This content is protected by Singapore and international copyright, trademark, and other intellectual property laws.
- • Limited license granted for personal use only
- • No reproduction, distribution, or modification without written permission
- • Commercial use prohibited without express authorization
User-Generated Content
When you provide feedback, reviews, or other content to us, you grant Summitlaions a non-exclusive license to use, modify, and display such content for business purposes, including marketing and service improvement.
Third-Party Content
Our website may contain links to third-party websites or content. We do not control or endorse such content and are not responsible for its accuracy, legality, or appropriateness.
6. Disclaimers and Limitations of Liability
Service Disclaimer
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. While we strive to maintain high standards, we do not guarantee:
- • Continuous availability of all services or facilities
- • Freedom from interruptions due to maintenance or repairs
- • Suitability for any particular purpose or requirement
- • Specific outcomes or results from using our services
Limitation of Liability
IMPORTANT NOTICE:
To the maximum extent permitted by Singapore law, Summitlaions's total liability for any claims arising from or related to our services is limited to the amount you have paid us for services during the 12 months preceding the event giving rise to the claim. We shall not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.
User Responsibility
You acknowledge that you use our services at your own risk and are responsible for your own belongings, safety, and compliance with applicable laws and regulations. We recommend obtaining appropriate insurance coverage for your personal property and activities.
7. Dispute Resolution
Initial Resolution
We encourage users to contact us directly to resolve any disputes or concerns. Most issues can be resolved through open communication and goodwill. Please contact us at:
Mediation
If direct resolution is unsuccessful, disputes may be referred to mediation through the Singapore Mediation Centre or another mutually agreed mediator before pursuing other remedies.
Governing Law
These terms are governed by Singapore law. Any legal proceedings shall be subject to the exclusive jurisdiction of Singapore courts. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these terms.
8. General Provisions
Entire Agreement
These terms, together with our privacy policy and any specific accommodation agreements, constitute the entire agreement between you and Summitlaions regarding our services.
Severability
If any provision of these terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect, and the invalid provision will be replaced with a valid provision that most closely matches the intent of the original provision.
Termination
We may terminate or suspend your access to our services immediately, without prior notice, for conduct that violates these terms or is harmful to our business, other users, or third parties. Upon termination, your right to use our services ceases immediately.
Contact Information
For questions about these terms or our services, please contact us:
Legal Department: [email protected]
General Inquiries: [email protected]
Phone: +65 6487 9213
Address: 100 Cecil Street, #20-00, Singapore 069532